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89% of our customers recommend Epical

89% of Epical customers recommend us

In a customer survey conducted by Epical, 89% of the respondents said that they recommend Epical. Throughout the survey, the customers’ view of the collaboration with Epical was very positive.

The level of customer satisfaction among Epical’s customers is high, with nearly 9 out of 10 customers recommending Epical. Also, the overall satisfaction with Epical as a partner reached a high level with a rating of 4.1 on a scale from 1-5.

Moreover, the view on Epical as a responsible partner that supports their work for a sustainable business received a high rating of 4.1 (scale 1-5). The survey also showed that the skills among Epical’s experts as well as the long-time relationship with Epical, and previously Enfo, were the most highlighted reasons for choosing Epical as a partner.

“Customer satisfaction is one of our key focus areas. I am very proud to see that our customers’ rating of our expertise and collaboration is very high, as well as our work to support their sustainable development. At Epical, we see responsible use of data as a powerful tool for creating positive change in the world. By listening to our customers, we ensure that we continue to be seen as a trusted and responsible partner,” says Mikko Valorinta, CEO at Epical.

Epical’s customer experience survey was conducted in December 2023.

For more information, please contact:

Mikko Valorinta, CEO

About Epical

Epical is a Nordic data consultancy specialized in areas such as data & analytics, security, applications and integrations. Together with our 500 digital experts, we support and enable the management, utilization and protection of customers’ data. We believe that responsible use of data is a powerful tool for creating positive change in the world, helping to solve some of our most pressing problems for our customers and the society around us. Epical is a subsidiary of Enfo Oy.