Integration


Integration as a foundation for business success

Information is at the heart of every successful digitalization journey. The ability to deliver relevant data quickly and securely, where and when it’s needed, is critical to meeting business needs and staying competitive in a fast-changing environment. Efficient integration makes this possible. It enables your core data assets to move across systems in a structured, scalable and reliable way – supporting informed decision-making, automation, and the development of new digital services.
Epical has over 20 years of experience in the integration domain. With proven expertise in hybrid platforms, information management and application integration, we bring together your data so that you can grow through more intelligent operations. Our role is to guide you in defining an integration strategy that supports your digital goals, and then design, implement and continuously evolve an architecture that is robust, flexible and aligned with your business needs.

Make the strategy support your digital journey
Data is everywhere, but it is the collecting, structuring, utilizing, and sharing of data that provides the services which build successful companies. Epical’s more than 200 integration experts work every day to make sure your integrations enable the flow of information and empower business users through self-service solutions.
Information is not a separate entity within your company, it is your core business and represents your business value. Moreover, working with integration services is no longer equal to software; it is core products that represent your company’s revenue streams. Just as IT is included in your business, integration will be embedded in every solution and is central to your value proposition.
One of the key factors for your successful digital journey is having an API strategy and roadmap. Creating an API strategy is a necessary steppingstone towards achieving solid and reliable architecture as a basis for your company’s digital transformation.
The key is data. If you are not able to secure that the data is consistent and correct throughout all customer channels you have lost the race to win the customers’ attention or even their confidence.
Ensuring quality in application integration
In a landscape where every system, user, and device generates data, integration becomes essential for ensuring that the right information is available where and when it’s needed. But the growing complexity also means that quality cannot be left to chance.
At Epical, we focus on building robust, secure, and future-proof integration solutions that enable your data to move seamlessly across systems. Our approach combines technical excellence with proven methods for governance, monitoring, and lifecycle management.
Our experts work closely with your teams to define standards, reduce complexity, and implement reusable components that reduce risk and increase maintainability over time. Working alongside you means that we always ensure high-quality operations and seamlessly adapt to your performance, compliance, and business requirements, from one-time cases to major development projects or operations, in the cloud or on-premises. Quality is not just something we deliver at go-live, it’s built into every phase, from design and implementation to daily operations.
How will we do it?
Our integration experts support you throughout all stages of your digital transformation. We can take full responsibility for your integrations, so you can stay focused on your core business. To ensure a reliable architecture and sustainable development, we offer a range of well-established service models:
- Cross-functional teams that deliver scalable, fit-for-purpose integration solutions tailored to your business needs.
- Development as a Service, where we build integrations according to defined specifications, supported by fixed SLAs and pricing.
- Integration as a Service, a full-service model where we handle development, operation and monitoring through our secure cloud platform, ideal if you prefer not to maintain your own integration environment.
- Baseline Start-kit, a packaged offer that helps you quickly establish integration capabilities within a predictable timeframe and budget.
Once your integration solution is in place, it needs to be operated and maintained. Epical continues to support you after implementation, either through full-service operations based on agreed SLAs, or with supplementary support during periods of limited internal capacity, for example due to staffing gaps, high workload or seasonal peaks.
We know that IT environments vary. That’s why we work across all setups, whether the solution is deployed on-premises, hosted by Epical, in the cloud or in a hybrid environment. The delivery model is always tailored to your situation.
The Baseline methodology
Structure and clarity are the foundation of a successful integration practice. Epical’s Baseline methodology is based on best practices from real-world projects and provides a fast and reliable way to strengthen your integration capability. The process begins with collaborative workshops where we combine your business needs and priorities with our technical expertise. The result is a well-defined, scalable and maintainable model for how integration should work in your organization.
A key component of this is the Baseline Integration Portal (BIP), which is a self-service tool that gives you full visibility and control over your integration landscape. BIP enables structured documentation, real-time monitoring and efficient logging of integrations, helping you ensure long-term quality and operational stability.
If your internal capabilities need strengthening, our Integration Academy offers tailored training programs that build competence in your specific context, ensuring that your team can manage and evolve the solution over time.

Robotic process automation
Modern robotic process automation (RPA) offers significant potential to streamline repetitive tasks, reduce manual errors and free up time for more strategic work. By automating rule-based processes, organizations can increase both efficiency and employee satisfaction.
At Epical, we support your automation journey through a range of RPA services designed to enhance information flows and maximize business value. Our offering includes process analysis, solution design and implementation of RPA tools tailored to your operational context and goals.
Want to learn more?
Integration is a key success factor for staying relevant in today’s digital landscape. If you’re looking for a long-term partner to support your integration journey, Epical is here to help.
We pride ourselves on our comprehensive, cross-platform expertise and work with most technologies in the integration domain. We both build and run digital solutions and support you through the entire life cycle – from requirement to operations.
Our services are structured to support you through three core capabilities:
We believe that integration is not just part of your digital strategy – it is your digital strategy.